Software that fits the way your business actually works.
Most software projects go wrong before anyone writes code, because nobody mapped how the work really flows. ETX Works starts there: more than 20 years of analyzing business systems, manufacturing operations and workflows, then building the system that fits.
Your business outgrew the tools it runs on.
None of these are software problems at first. They are workflow problems that software made permanent. Fix the flow, and the right system becomes obvious.
- The spreadsheet that runs the company. Emailed around, versioned by filename, and one bad paste away from a very long week.
- Re-keying the same data into three systems. Orders, inventory and accounting that never quite agree with each other.
- The process lives in one person's head. When they are out, work stops, and nobody can say exactly why.
- Off-the-shelf software full of workarounds. You bent your process to fit the product, and it still does not fit.
- Reports nobody trusts. Decisions get made on gut feel because the numbers take a day to pull and are wrong anyway.
From how the work flows to the system that runs it.
One partner for the whole job, so nothing gets lost between the person who understood the problem and the person who built the software.
Analysts build better software.
Anyone can write code to a spec. The hard part is writing the right spec. That takes someone who has spent years inside operations, asking why the work is done the way it is.
- We learn your operation before proposing anything. Walk the floor, sit with the people doing the work, trace the data.
- You talk to the person doing the work. No account managers relaying messages to a team you never meet.
- Phased, with a deliverable at every step. Each phase stands on its own, so you are never locked into a big-bang project.
- You own it. The code, the data and the documentation belong to you.
“If you automate a broken process, you just get the wrong answer faster. Fix the workflow first; the software is the easy part.”
That is why every engagement starts with the way work flows today, not with a feature list.
Four phases. No surprises.
Understand the operation
Interviews, walkthroughs and the documents and data you already have.
Design the workflow
Current and future-state process maps, with the gaps and the payoff spelled out.
Deliver in increments
Working software every few weeks, reviewed with the people who will use it.
Launch and support
Training, cut-over and ongoing support, so it keeps working after go-live.
Tell us what is slowing your business down.
Skip the contact form. Start a chat and a real person replies, usually within minutes during business hours. No sales script, no obligation.